Refund
Policy
We Understand that the Event World is Flowing
Plans change, so can we! For transparency, we want to share our Refund and Cancellation Policy. Take a look below!
A 100% refund will be issued for any cancellations made from the signing of the invoice until seven business (7) days before the scheduled delivery date. A 50% refund will be issued for any cancellations made within four (4) to seven (7) days of the scheduled delivery date that are not the result of a Force Majeure event. No refunds will be issued for cancellations made within three (3) days of the scheduled delivery date that are not the result of a Force Majeure event. Fees for transportation, transfer, additional labor, branding and customizations are not refundable regardless of notice.
Refund
Policy
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - The Basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to Include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.